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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jamie Huskey

March 8, 2023

5  out of  5 rating by Jamie Huskey
"Vince with Jeannette Rogers State Farm is wonderful and catered to our personal needs. He was detail oriented and made us feel good about our car and life insurance policy decisions!"

Travis Weaver

March 7, 2023

5  out of  5 rating by Travis Weaver
"Vince has been very professional, but also very genial. I never felt pressured and he explained what he offered and why without ever pushing anything I didn't wish to use at this time on me. He even went as far to meet with me after hours after I got off work at my request to discuss my policy in person. I highly recommend the agency and Vince personally."

Cassidy Arnold

February 14, 2023

5  out of  5 rating by Cassidy Arnold
"Vince was very kind and helped me find exactly what I needed for renters insurance."

Josh Anderson

February 13, 2023

5  out of  5 rating by Josh Anderson
"Vince provides amazing customer service and is SUPER friendly!"

Lorelei Larrison

January 26, 2023

5  out of  5 rating by Lorelei Larrison
"Vince checked up with me every few months to make sure that i could get lower rates than I have!! Such a great experience"

Bryce Rogers

January 20, 2023

5  out of  5 rating by Bryce Rogers
"Vince provided great service to me. He’s very knowledgeable of the different coverages and was able to get me a great price!"

Kennedy Nguyen

October 18, 2022

5  out of  5 rating by Kennedy Nguyen
"I was actually looking at another insurance firm but considering how the other firm was EXTREMELY difficult to work with…paying a bit more for ease and convenience is fine with me. Vince made it so easy and would HIGHLY recommend him! Punctual and very accommodating! Thank you Vince ❤️"

Brent Howell

September 16, 2022

5  out of  5 rating by Brent Howell
"Vince Lewis is very professional and kindly answered every question I had before I decided to work with him as my insurance agent."

Todd Funderburk

August 31, 2022

5  out of  5 rating by Todd Funderburk
"Fast response and excellent customer service"

Kristen Owen

August 30, 2022

5  out of  5 rating by Kristen Owen
"Super helpful and very flexible. So happy I switched over to State Farm."

Rebecca Payne

August 26, 2022

5  out of  5 rating by Rebecca Payne
"Vince was awesome to deal with!! He made things simple and easy to make a switch to State Farm. The savings were legit!"

Logan Niles

August 17, 2022

5  out of  5 rating by Logan Niles
"Very helpful and straightforward. Vince Lewis is a great team member to deal with."

Emilia

August 17, 2022

5  out of  5 rating by Emilia
"Very friendly and very helpful! Would definitely recommend!"

Amelia Roderick

November 10, 2021

5  out of  5 rating by Amelia Roderick
"They are so great! Someone is always reaching out to see if they can help me. When they notice a discount they call me so I can have the best price. When my baby was born and it was time for my in person review of benefits they contacted me via phone so I didn't have to get her out. Love this office."

William Hanscel

October 15, 2021

5  out of  5 rating by William Hanscel
"Truly enjoyed the help in switching insurances."

Andrew Lee

September 17, 2021

5  out of  5 rating by Andrew Lee
"Jeannette and her team (I mostly spoke with Vince Lewis) were very professional and knowledgeable. I’ve been with State Farm for years and the quality service that they provide if one of the main reasons why. Couldn’t recommend them more!"

David Van Dyk

September 13, 2021

5  out of  5 rating by David Van Dyk
"Always there for our family. They go above and beyond!"

Joe M

September 11, 2021

3  out of  5 rating by Joe M
"Working with them: They were polite and friendly when I interacted with them. They did however try to forcefully upsell and sneak in some things without appropriately communicating it. As someone who has worked with people for over a decade and a half (as a bartender and as a healthcare professional), I would not have gone about things this way or treated people the way I was treated."

Karen Stoffberg

August 26, 2021

5  out of  5 rating by Karen Stoffberg
"I am a customer of Jeanette Rogers State Farm in Farragut Tennessee. When I call the agents are always courteous and ready to help or answer any questions I have. When I need to make a claim they are so helpful. I have never had any problems with making a claim. I have great peace of mind knowing that my home and cars and life is insured through someone so reputable and throughout the years so professional and helpful. It feels like I’m paying for peace of mind when I pay my State Farm bill each month truly."

Karen Stoffberg

August 26, 2021

5  out of  5 rating by Karen Stoffberg
"I have been a loyal customer to State farm insurance for over 30 years starting in Palm Beach Florida and now in Knoxville Tennessee. I have had my kitchen catch on fire and I could not have asked for a more helpful team. I have also had situations where either I was at fault or someone else was at fault but in any case whenever there was an accident with one of our cars State Farm has done everything I could ask for to get me back good as new. We also have life insurance through state farm and my husband was diagnosed with ALS and our 10 year term life insurance ends very soon but instead of our agent protecting the insurance company and allowing us to believe that after that term we would be canceled he informed us that we would be able to continue to pay it would just be more. State farm insurance is here to help the client. That is my experience."

LINDSEY BURTIS-FULLER

August 26, 2021

5  out of  5 rating by LINDSEY BURTIS-FULLER
"For years our family has always received the best customer service from Jeannette and her staff. Whenever we have had an question or problem, they have responded promptly and with courtesy. We have no complaints."

Robert Parker

July 29, 2021

5  out of  5 rating by Robert Parker
"The staff was very professional and was able to meet all my needs."

Erin Mario

June 26, 2021

5  out of  5 rating by Erin Mario
"Cannot say enough positive things about our experience here! Vince was extremely receptive and helpful in securing us the best deal around (and I looked everywhere). 10 out of 10 for Vince!"

Campbell

March 12, 2021

5  out of  5 rating by Campbell
"Absolutely the best!! I truly appreciate the kindness and support I have received during a frustrating time!! Thank you so much!!"

Steven Mancuyas

February 5, 2021

5  out of  5 rating by Steven Mancuyas
"I have been with Geico for nearly 10 years and i havent gotten the service i have gotten with Mr. Jonathan James. I really felt he wanted to get me the best deal i could get and went above and beyond to ensure that was taken care of. It meant alot, plus i am saving 60$ a month now because of that. Its true what the commercials say. "Like a good neighbor State farm is there.""